Masterpiece-KTV's Privacy Policy

Effective Date: January 1, 2025

At Masterpiece KTV, we aim to earn your trust by being transparent about how our platform works. Please read this policy in its entirety, but pay special attention to the following highlights:

Masterpiece KTV is an application designed to provide convenience for customers to enjoy their karaoke experience. This application is only available for use at Masterpiece Family Karaoke outlets. In order to use the application, users are required to register by providing the necessary personal information, such as phone number, date of birth, and email address.

How We Collect Information

We collect information in the following ways:

• Account Registration: When you register for Masterpiece KTV, we collect information such as your phone number, name, date of birth, and email after OTP verification.
• Voluntary Information: Account holders may voluntarily provide additional information to enhance their profile. This is entirely optional, and we strive to collect minimal personally identifiable information.

What Information We Collect and How We Use It

Personal Information (PII)

Personal Information refers to data that identifies you and can be used to contact you online or offline. This includes, but is not limited to, your name, email address, date of birth, and phone number.

How We Use Your Personal Information

• Account Registration: We use your Personal Information to create your account.
• Communications: Your information may be used to send marketing materials, or updates about our services.
• Customer Service: We use your information to respond to inquiries and provide support.

Location Information

Masterpiece KTV requests access to your device's location permission solely to enable discovery of compatible karaoke devices on the same Wi-Fi network.

On Android devices, access to the Wi-Fi network name (SSID) requires Location permission due to Android platform requirements. Masterpiece KTV does not use this permission to determine, track, collect, store, or share your physical or geographic location.

How We Use Location Permission

• Detect the Wi-Fi SSID of the local network.
• Connect your mobile device to compatible Masterpiece Karaoke players.
• Improve the connection experience between the application and karaoke devices.

We do not collect, retain, transmit, sell, or share your precise or approximate geographic location with any third party.

Sharing of Your Information

We do not share your information with any third parties.

Changing or Deleting Your Information

Account holders can review, update, correct, or delete their Personal Information through the services. Alternatively, you may contact us at info@masterpiece-ktv.com for assistance.

Use of Google Analytics

We use Google Analytics to collect aggregated and anonymous usage statistics, such as application usage frequency, feature usage, crash reports, and general performance metrics. These analytics help us improve the quality and reliability of our services.

• Implement marketing events.
• Provide tailored services for users in specific territories.

This data is necessary to maintain high-quality music services in cooperation with our licensors.

Note: If you do not agree with these practices, please refrain from accessing, browsing, or using the services. If you are a registered user, you may delete the app and terminate your account.

If you have any questions or concerns about this Privacy Policy, feel free to contact us at info@masterpiece-ktv.com.